1. Introduction
Steppable Inc. ("we," "our," or "us") operates Voyage, an AI-powered tour guide application, and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
Location Information
Voyage requires location access to function. We collect:
• Real-time GPS coordinates (foreground and background)
• Movement patterns and speed
• Location history during active tours
• Nearby points of interest
Generated Content and Usage Data
Through your use of Voyage, we collect and store:
• AI-generated tour commentary and narration
• Generated audio content
• Tour history and preferences
• Playback positions and listening history
Device and Technical Data
We automatically collect:
• Device type and operating system
• App version and performance metrics
• Error logs and crash reports
• Network connectivity information
3. How We Use Your Information
We use the collected information to:
• Provide real-time, location-based tour commentary
• Generate personalized AI narration based on your location
• Identify nearby points of interest
• Adapt tour content to your movement and pace
• Improve and optimize our service
• Monitor errors and performance issues
• Provide customer support
• Comply with legal obligations
4. AI Content Generation and Processing
Voyage uses AI models to create personalized tour content:
• Google Gemini generates tour commentary and narration
• Text-to-speech technology creates audio narration
• Location data is used to provide contextual information
Your location data and movement patterns are used to personalize content generation. We do not use your personal data to train general AI models. AI providers process content generation requests in accordance with their respective privacy policies, but do not retain or use your data beyond what's necessary for content generation.
5. Third-Party Services and Data Sharing
We do not sell, trade, or rent your personal information. We share data with third-party services only as necessary to provide Voyage functionality:
• Google Gemini: AI content generation
• Apple Maps: Location and mapping services
• Expo Location Services: GPS tracking
We may also share your information:
• With your explicit consent
• To comply with legal obligations
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets
6. Data Security
We implement appropriate technical and organizational measures to protect your data:
• Encryption in transit (TLS/SSL)
• Secure storage of location and usage data
• Access controls and authentication requirements
• Regular security monitoring
• Secure communication with third-party services
7. Data Retention
We retain your data for as long as necessary to provide our services:
• Location data: Retained during active tours only
• Generated content: Duration of app usage
• Tour history: Until you delete the app or request deletion
• Aggregated analytics: Indefinitely (anonymized)
8. Your Rights and Choices
You have the right to:
• Revoke location permissions at any time
• Access your location and usage data
• Request deletion of your data
• Export your tour history
• Opt-out of optional analytics tracking
• Withdraw consent for data processing
To exercise these rights, contact us at team@steppable.com. Note that revoking location permissions will prevent Voyage from functioning properly.
9. Location Data and Background Access
Voyage requires background location access to provide continuous tour commentary while you explore. We use location data only when:
• You have an active tour running
• The app is in use (foreground or background)
• You have granted location permissions
Location tracking stops when you end a tour or close the app. We do not track your location when Voyage is not actively in use.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own, including the United States where our servers and third-party services are located. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
11. Children's Privacy
Voyage is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete that information immediately.
12. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including:
• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights
We do not sell your personal information.
13. GDPR Compliance
For users in the European Economic Area (EEA), we process data under the following legal bases:
• Contract: To provide our services
• Consent: For location tracking and optional features
• Legitimate interests: For service improvement and security
• Legal obligations: To comply with applicable laws
14. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy within the application and updating the "Last updated" date. Your continued use of Voyage after changes constitutes acceptance of the updated policy.
15. Contact Information
For privacy-related questions or concerns, contact us at:
Steppable Inc.
Email: team@steppable.com
Website: https://steppable.com